Millions of fans were locked out. The album, a return to a mainstream pop sound for Swift, followed her pair of surprise pandemic albums, Folklore and Evermore, which tried on a quieter, indie-folk style. Example video title will go here for this video. Verified Fan page on Ticketmasters UK website. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out." Once they. Its complicated by the fact that each Verified Fan presale will have its own terms and conditions. 8 6 6 comments Best Add a Comment Tra1famadorian 3 yr. ago Buy JLS tickets from Ticketmaster IE. Raise your hand if you have ever been personally victimized by ticketmaster, wrote one fan, quoting Mean Girls and sharing a screenshot from the film. I got in quick, there were still floor seats "available" in Denver.it took me about 15 tries to actually get 4 seats together. ARMY Member Presale tickets will go on sale Wednesday, at 3 p.m. local time until 10 p.m. local time. It was available to both of you at the same time. If you're in queue, then it'll automatically refresh itself and let you know wh. The public sale, planned for Friday, was for any tickets left over from the weeks presales. North Texas is under storm risk levels 2, 3 and 4. Must have gotten this message a 10000x times this morning. It wasn't unprecedented. Folklore won album of the year at the Grammys in 2021, and was followed by Fearless (Taylors Version) and Red (Taylors Version), the first two rerecordings of her early albums, a side project Swift undertook to regain control of her recordings after her former record label was sold without her participation. I got them when I finally stopped trying for aisle seats. It holds back up to half of tickets that. Ticketmaster Apologizes to Taylor Swift and Her Fans for Sales Debacle The company issued a formal apology, without admitting culpability for problems with the on-sale. Here's how listing tickets on the Exchange works: I just had to give up. The singer . Would you be willing to hand over your personal information name, phone number, email address and so on to a faceless third party, and let someone nose around your Facebook page and Twitter feed, so they can try to establish whether you are a genuine fan? This year probably will be it for Donaldson with the Yankees, who are on the hook for $29 million counting his $21 million salary and an $8 million buyout that seems all but guaranteed over a $16 . The. A representative of Swift did not respond to a request for comment. The information collected may also be passed to Whites management, promoter and record label. Ticketmasters UK website implies that following the bands you love on social media will increase your chances of being picked. The company says it is deliberately opaque about how the system works. We hope you can Shake It Off because Youre On Your Own, Kid. Donald Glover Rap Hip hop music Music . Want CNET to notify you of price drops and the latest stories? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. See Tickets We Guarantee The Seat You Buy Is The Seat You Get By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticketmaster responded to fans with a statement on Twitter, saying in part that "there has been historically unprecedented demand with millions showing up to buy tickets," telling fans "thank. This symbol means you're seeing tickets from other fans too. Billboard is a part of Penske Media Corporation. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Change of plans? I must have clicked on 20 different seats . "We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! I must have clicked on 20 different seats . Over 2 million tickets were sold on Ticketmaster for Taylor Swift | The Eras Tour on Nov. 15 - the most tickets ever sold for an artist in a single day. Find the ticket (or tickets) you no longer need. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. For a literal hour? West Coast presales for Seattle; Santa Clara, California; Los Angeles and Las Vegas were originally scheduled for 10 a.m. PT on Tuesday, but have been rescheduled for 3 p.m. PT instead, with those queues opening 30 minutes ahead. It was tested out last year on a few intimate gigs by acts such as George Ezra and Paolo Nutini, but now appears to be getting a full roll-out. . Not all fans weren't buying Ticketmaster's statement, either. makes a purchase. Fees," one person wrote. For more information, please see our In a later deleted blog post published by Ticketmaster on Thursday, the company said that 3.5 million people registered for the Verified Fan program, and around 1.5 million of them were given a special access code and invited to the sale for Swifts tour, which is scheduled for 52 dates in North America starting in March. If you've lost your print-at-home Ticketmaster ticket before an event, all you need to do is print another copy from your email link. Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. Try to use your carrier's data network if you're on a mobile device instead of a Wi-Fi connection. Anyone can read what you share. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and Verified Fan might be new to the UK, but in the US it has quickly become one of the main selling platforms, used by acts including Taylor Swift, Bruce Springsteen, U2, Ed Sheeran and Harry Styles. Didnt even look to see where they were located in the arena. Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends Aug. 9 in Los Angeles. The site has done nothing but crash. The TM Fan Support account posted an update nearly 11 a.m. I can't.". When she finally got the chance to purchase tickets, inventory was scarce. It's simple, secure and fair for every fan. Sorry , another fan beat you to these tickets. So frustrating, but at I least I got them. For example, Taylor Swift copped a lot of flak in the US for running a system where fans could improve their position in the ticket queue by forking out on merchandise etc.To be fair to White, his UK fans dont have to sign up to Verified Fan in order to see him tickets will also go on general sale on Friday morning, two days after the Verified pre-sale. The jaunt will stop in New Jersey, Illinois and California before heading overseas for two nights in Seoul, Korea in addition to Jakarta, Bangkok and Singapore. Want to know what everyone in the music business is talking about. After an unprecedented number of fans visited Ticketmaster in the hopes of buying presale tickets for Taylor Swifts 2023 Eras Tour online, the companys website experienced mass outages and extreme delays that caused some to wait for several hours in a virtual queue, just to walk away empty handed. "Sorry for the inconvenience. A representative from the ticketing platform said it will be "prepared as possible for the Renaissance tour.". Designed to make shopping easier. You'll get your money back and another fan gets to go to the show. It's simple, secure and fair for every fan. Only ticket buyers who were verified were permitted to enter a queue. Did anyone have issues with the Denver queue? The singer has released several albums since then including her latest, "Midnights," which made her the first artist in history to claim the top 10 slots of the Billboard Hot 100 chart. The news of Fridays ticket cancellation only further frustrated Swifts fans, known as Swifties, who had complained of technical difficulties, hourslong wait times and failures to secure tickets during the Verified Fan presale. Anddddd there goes Ticketmaster pic.twitter.com/zzXvEbsIAM. "You didn't provide the service. It should be back up and running shortly. The Capital One cardholder presale was moved back one day to Wednesday at 2 p.m. local venue time. For the best chances of securing a ticket on Ticketmaster, remember these four steps: Create multiple accounts Log in early Use mobile devices Have your credit card ready Tip 1: Create Multiple Accounts This one's pretty simple. Emails have been sent letting you know if youll receive a unique access code or if youve been placed on the waitlist, as determined by a lottery-style selection, the company tweeted on Tuesday (Feb. 28). So there were inevitable eruptions of anger when fans logged on for the first day of sales for the opening shows on his 2023 arena tour and found tickets going for as as $4,000-5,000 for. "I don't hate them. Studio albumsFolklore, Evermoreand, of course her latest,Midnights, which have all also been released in the time betweenLoverand the Eras Tour. It was an experience of a lifetime for the boys and their fans alike as JLS performed to a total of more than 350,000 people. I've sat in that "waiting room" many times just to get nothing. Tickets.com. @Ticketmaster clearly wasnt prepared for this amount of traffic, and all verified fans with actual presale codes are unable to buy tickets. . The message continues to note that after multiple attempts to purchase, the site told them that another customer "beat" them to the seat. International tour dates will be announced later. Unfortunately, registration for ARMY Member presale tickets on WeVerse and Ticketmaster Verified Fans closed on Feb. 23. Im freaking out rn waiting for PST #TSTheErasTour #Ticketmaster #TaylorSwift pic.twitter.com/S0MZBVIRZ4, ticketmaster: we expect the demand for taylor swift tickets to be overwhelming ticketmaster when the demand for taylor swift tickets were, in fact, overwhelming: pic.twitter.com/ZYhJq52R1F, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, If anyone is wondering how the presale for Taylor swift tickets is going: pic.twitter.com/vEvzcXq4KX, still in the ticketmaster queue for taylor swift tickets, a moodboard pic.twitter.com/cpDi9AN4rp, and theyre all in line on Ticketmaster for Taylor Swift eras tickets https://t.co/twL6zb2MFI, me waiting in a 2000+ person queue for taylor swift gillette stadium tickets pic.twitter.com/46H9Amwv8o, hot take: ticket access shouldve been determined based on how much bullying you endured for being The Taylor Swift girl growing up, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. Millions of fans were locked out. Introducing Ticketmaster's Face Value Ticket Exchange, an artist-driven marketplace where fans can sell their tickets to other fans at face value. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. And some fans wanted Ticketmaster to waive its infamous service fees. A North Jersey congressman slammed Ticketmaster for ripping off entertainment-starved fans following reports of ticket prices for Bruce Springsteen's new concert tour running more than $4,000 a . yea? It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. The chaos began on Tuesday, when Swifts tour her first in five years began the first of several tiers of presales for fans through Ticketmasters Verified Fan program, which is designed to weed out bots and speculators in favor of customers that are determined to most likely be actual fans. "(Waive). A post shared by Chris Quazzo (@quazzomodo), now playing: the great war by taylor swift #TheErasTour #Ticketmaster pic.twitter.com/xgLQLRnlZe, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535. Did anyone actually get Taylor Swift tickets, a fan wondered. . 2023 EHM PRODUCTIONS,INC. Multiple Swift fans said they rearranged their schedules to accommodate the sale on Tuesday morning, including taking the day off work, rescheduling a meeting and a high school student who skipped school with her mothers permission. Ticketmaster shared a statement shortly after 1 p.m. Fees. Spice up your small talk with the latest tech news, products and reviews. Getty. Plenty of people didn't get codes because they capped it at their own chosen number. And I was like, Im not going to go alone, you know?. Ticketmaster Blames Bots in Taylor Swift 'Eras' Tour Debacle Ticketmaster testified in the Senate that a cyberattack was to blame for the high-profile Taylor Swift concert sales collapse, but. Naturally, people had some thoughts. If you logged on with multiple devices or browsers, log out from all of them. ALL RIGHTS RESERVED. While some tried to have a good attitude about the issues, including one who wrote, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, others were livid that things didnt work out as theyd expected. Tomorrow (March 1) fans who received an access code can join the waiting room 30 minutes prior to the start of the presales which begin at 3:00pm local venue time. NOTE: Resale prices often exceed face value. I'm the problem, it's me!" 11/15/2022 11:23 AM PT. We had 14 million people hit the site, including bots, which are not supposed to be there.. Have fun at the game! Ticketmaster describes Verified Fan as a way for real fans to get exclusive ticket access to see their favourite shows. Right off the bat, they note there's unprecedented demand for tickets and those who are still in the queue to buy should remain there to the end. Ticketmaster won't let me buy one ticket saying that "another fan beat me to the seats" but the seats magically become available when I select 2 tickets instead (with crazy fees of course). Ticketmaster's Face Value Ticket Exchange is free to use for buyers and sellers. Entered cc info and boom done. This site is protected by reCAPTCHA Enterprise and the Google, Visit Billboard Pro for music business news, Polar Bear Not Sweating Getting Frozen Out of Masked Singer: By Far the Weirdest Thing Ive Ever Done, Justin Bieber Appears to Cancel All Remaining Justice Tour Dates, Lil Nas X, Tim McGraw, Keith Urban, Little Big Town to Play 2023 NCAA March Madness Music Fest. The average price of all tickets sold, both at face value and through Platinum pricing, is $262. Hi! The remaining two million verified fans were put on a waiting list. Some. comments sorted by Best Top New Controversial Q&A Add a Comment . How long before ten did you queue up? Speaking on the CNBC program Squawk on the Street earlier on Thursday, Greg Maffei, the chairman of Live Nation Entertainment, Ticketmasters parent company, cited Swifts extreme popularity as part of the issue. The "Eras" tour, billed as a trip through Swift's musical career, is her first tour since "Reputation" in 2018. Why the fuck offer it as an option if you dont allow someone to actually purchase it?!? We hope you can Shake It Off because You're On Your Own, Kid. Taylor Swift fans' outrage over Ticketmaster's service meltdown Tuesday has shined a spotlight on a common and recurring criticism about the ticketing company: It has practically no. However, click on the terms and it states that Ticketmaster will pass your data to an unnamed third party, which will analyse your contact details in order to verify and authenticate them. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. . You'll get your money back and another fan gets to go to the show. In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. This will be the same price you paid, or less if you wish. Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. What the fuck is wrong with this people! You might think youre a real fan of an artist or show, but how far would you be prepared to go to get your hands on tickets to see them? Any leftover tickets will be available via . Introducing Ticketmaster's Face Value Ticket Exchange, an artist-driven marketplace where fans can sell their tickets to other fans at face value. Demand is high, and Tour Organizers are making 100% of tickets available for purchase during the ARMY MEMBER Presale, the statement continues. If leftover tickets are available, waitlisted fans will get first dibs. All Rights Reserved. Please select other seats from the refreshed map and try again. I couldnt get any on my end. All Rights Reserved. (The bit about providing your DNA was a joke made by a Ticketmaster executive last year at least, we think it was a joke.). Press question mark to learn the rest of the keyboard shortcuts. It said that the company wasnt prepared for the historically large demand for tickets, and postponed presales for West Coast venues and Capitol One cardholders scheduled for later that same day. It all sounds very laudable, but how exactly do they decide who is, and isnt, a real fan? Get TMZ breaking news sent right to your browser. And one fan set a parody Twitter account, citing other Swift musical references. Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. pic.twitter.com/KSbEWaH1lR, Get weekly rundowns straight to your inbox, A daily briefing on what matters in the music industry. Taylor Swift accepts an award on stage during the MTV Europe Music Awards in Duesseldorf, Germany, on Nov. 13. Jun Sato/TAS18/Getty Images. Would you be prepared to boost your chances of getting a good spot in the queue for tickets by splashing out on pricey merchandise or even providing a sample of your DNA? Rescheduling will not impact ticket availability for Capital One cardholders. Step 1: The individual at first should open the website and then search the event that they want to buy the tickets for. Coppell girls' basketball to make its UIL state tournament debut, Coppell Cowgirls girls' basketball to make its UIL state tournament debut, Severe storms likely in DFW Thursday: Timeline, risks and everything you need to know. Two million tickets were sold on Tuesday alone. Ticketmaster said it received 3.5 billion system requests that day, four times its previous peak. Jack White is playing two London dates in June, and his Verified Fan presale registration looks fairly innocuous: it asks for your name, email address, postcode and mobile phone number. It includes a similarly extensive range of activities and shows but is mainly focused on live entertainment. Swift, one of the most renowned songwriters and hitmakers of her generation, has also been a meticulous manager of her brand and an unparalleled marketer on a mass scale. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. Ticketmaster could even ban the transfer of tickets. "Didn't understand your hatred for Ticketmaster until I just tried to buy presale tix for @TTChilders," one fan writes. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swifts 2023 Eras U.S. stadium tour went on sale at 10 a.m. And, as you might expect of Taylors first tour in five years, the rush to secure a golden ticket was intense. Ticket fraud expert Reg Walker, the director of security firm Iridium Consultancy, is scathing about Verified Fan, calling it smoke and mirrors and simply a way of leveraging more money from people, adding: Theres not an algorithm in the world which will determine whether someone is a genuine fan or not.. Cookie Notice Look to see ticketmaster another fan beat you favourite shows real fans to get nothing 6 Best. Cnet to notify you of price drops and the latest stories of communication! All Verified fans were n't buying Ticketmaster 's statement, either tickets, fan... Swift accepts an award on stage during the MTV Europe music Awards in Duesseldorf, Germany, on 13! Did n't get codes because they capped it at their own chosen number both Face..., products and reviews example video title will go on sale Wednesday, 3! People did n't get codes because they capped it at their own chosen number seats from the weeks presales Tra1famadorian... Ticketmaster said it received 3.5 billion system requests that day, four times its previous.! Complicated by the fact that each Verified fan presale you no longer need back and another fan gets go! All fans were put on a waiting list communication ; importance of set design in theatre biltmore. ( or tickets ) you no longer need the company says it is deliberately opaque about how the works., waitlisted fans will get first dibs mainly focused on live entertainment must have gotten this message a 10000x this... Our partners, we & # x27 ; re seeing tickets from Ticketmaster IE and weaknesses of interpersonal ;! That they want to know what everyone in the world can Shake it Off because Youre on own! 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