This is a $2500+ refrigerator that make it exactly 6 years. + we had to pay for a $89. We purchased an LG refrigerator in November, 2018. Call for service, the compressor is not working. Tech put his hand on the compressor and said it was way too hot. Rented a small fridge ( 60.00 for 2 weeks). Would love to joing a class action suit against Sears/Kenmore. 74025. It is only 1 and 1/2 years old. Please add me if/when a lawsuit comes up. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Upon arriving, he ran a few diagnostics and reset the circuit board. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. What a rip off, these foreign products are to the American Consumer. If there are class action suits against LG, why do we not get notified until a problem occurs. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Tech said compressor was burning hot (huge fire potential?). They want over $400 to fix it. The compressor is not running. Model # 795.79044.310. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. It is not even 2 years!!! Not expectable. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. It's a LEMON! We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. LG said it is not under recall. Always have trouble with the icemaker fill tube heater. Investigated further to find all sections of refrigerator warm. Most common Sears Kenmore Elite refrigerator parts that need replacing. On top of that I have to keep my warranty for a year which is about $600. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. Called LG and was given the name of repair company. This cannot be right! 2,800 dollars. Sears states we have to use their technician or the manufacturer warranty is null in void. I remember when American made fridges lasted for many decade, and are still running today. Used it 3 years. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. SAME STORY! It also was the compressor. Somebody should be held accountable as many people have said. Model # is 79551839410..Who can help me with getting this resolved. Lg said we had to contact Sears. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. I purchased a Kenmore 24 cu. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. I'm disgusted! Repairman says the linear compressor is failing. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. BS. I didn't think I needed to buy it because most refrigerators last longer than a year??? Two weeks. Well, here we are, affected and could have died. Serial # 709kr00501. i went food shopping, came home put it all away. LG quality has been horrible. Bought a Sear Kenmore Elite 3 door Counter Depth. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. Compressor died in June 2021. After seeing the list of compliant this is what Sears & LG wants! Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. I have model number LMXC23746S. I have been actively using the fridge for 3 months. It was replaced on 10/19/2021 at a cost of $1,055. Because sears left Canada I had to pay for repairs. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". After 4 years the compressor gone bad. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Purchased a Kenmore Elite (LG) in 2014. We purchased this item from Sears 5/2017. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Never again! We declined. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. It has a tube heater, but you can't get to it. They said we had the door open too long the day prior. I am losing big from this purchase. The food heated up and I have thrown everything out as it could be dangerous to consume. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Of course, the food all thawed and spoiled. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. Would certainly like compensation not only for repairs, but for all the lost food. Model number is 795.74023.411 Thanks in advance, great site. I want it replaced or repaired. Compressor is LG model 72053 301B0434. Stopped cooling June 28, 2018. HELP. How can I get redress? It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I live in a rural area so distance would probably increase the uncovered labor charges! Repairmen recommended Whirlpool family of products but next time I will do even more research. Service center in Philippines was awful. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Lost all our food. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. 5 years ago from Sears. . i have a frigidaire flat top stove the R front burner always cooks on high even on low. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Wanted refund first day ,Frank's Appliance persuaded me to keep it . This thing cost a small fortune. We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. I purchased a 3 door kenmore with filtered water through the door. I too purchased a kenmore elite model 795.740!! Refrigerator stopped working (cooling and freezing) October 2019. Cost 2600.00 new. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. Yesterday it stop cooling altogether. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. I was trying to get a expedited dispatch. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . I also missed the deadline for the lawsuit. I'm furious now. Labor should also be covered for a faulty part. Since, it's not an Elite Sears will not cover repair. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. SHOP FOR PARTS. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. Unbelievable. Repairman came and steamed all of the ice off of the back and put it back together again. These people should be locked up. What can I do? Took 3 repair calls to fix no parts untrained tech. He also said about every 2-3 months it would need something else. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. Same issues. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Grab something else. Here are the most common Kenmore Elite 795 parts that need to be replaced. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I was told there is a new condenser for this but unfortunately only good for about 8 months. The control panel went out the first year and then October 2, 2019 the compressor stopped working. Tech took one look at the 1-page warranty and stated it was not covered. Purchased a Kenmore Elite 3 door bottom freezer in 2015. A MONTH! old. Small claims court here I come. Last Monday April 23 Refrig stopped working. Why is my model not included in the Recall? Call Sears they want money and get in a monthly paying program to get service contract. I have not owned an LG before and I will not own another one in the future. Some of the issues can be done by replacing the parts yourself. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. Now I am without frig for 4 days because they cant co.e sooner. This is disgraceful and we will never purchase anything from Sears again. They gave us several repair companies that are authorized to make the repairs. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. I am living on social security and have very little extra money to cover these repairs to my refrigerator. Sears should be held responsible for all costs to repair this fridge. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. This is not even 5 years for this unit. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Ordered it and another week until the origional repair guy came back and replaced the condensor. Looking for advice on what to do next. Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back. The part arrived but I had to wait few days before it would be installed. Kenmore Elite Use & Care Manual (38 pages) Dual fuel slide-in range Features at a Glance Oven Control Functions Self-Cleaning Cycle Care & Cleaning Manual is suitable for 2 more products: Elite 318205875A Elite 790 Series Brand: Kenmore | Category: Ranges | Size: 1.83 MB Kenmore Elite 596.7759*800 Use & Care Manual (68 pages) To the group of investors who bought out Sears, you can stick this brand up your giggy! Ringing endorsement for buying a LG fridge aint it? Refrigerator stopped working March 2020. The part was backordered. In addition, I lost approximately $200 (or more) in food. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. Says it will cost $659 to repair, but he didn't address the rest of the issues. Kenmore 9082 Replacement Refrigerator Filter- Kenmore 9690 200 gal. ). I have thrown more food away in the past year, limping this thing along. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Service terrible. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. Scheduled 2nd appt. I am telling you what my warranty says. I saw that there is a recall or lawsuit thru LG/Kenmore I would like to know who to contact so I can get some results from this untimely failure in this product . Just like most other good, the best kenmore elite refrigerators model 795 recall sets its price predicated on its advances in design. Do not by any Kenmore appliances as they are cheap junk now. Mine didn't even last that long. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Anything we can do about this? Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. Still may 9th. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. It will take a week for tech to look at the compressor. High-level performance from this low-cost Kenmore freezer fridge 1:35 Watch Now The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque.. He told me to join the lawsuit and get my money back for the LG fridge. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Not sure where to turn. Then ice maker went out a month later. The main objective regarding the kenmore elite refrigerators model 795 recall would be to maintain food freshness. This Refrigerator quit working on 2/23/19. Paid $89 for service charge. To the point where they don't believe anything I say. Supposed had a ten year warranty. Trying to recoup the cost paid for labor and food lost. I have always had GE Products. I have an appointment today but just got a call from the technician that he is delayed and may not come. This is ridiculous especially seeing that they have known about these compressors for quite awhile! How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? Actually the main issue is the lack of customer service / help from LG and A&E. Worse encounter appliance wise I have ever been a part of. Can't seem to find how to get parts or service. But just want to let everyone know what a defective product this is. No longer under warranty. He said $1200 to repair it. The freezer has stopped working. I am guessing it will be $350 on labor based on Sears estimate. Sold as the top of the line Kenmore fridge for $3000. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. Howver, had to call Sears to come work on it June 2018. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. Having to pay for the tech to install the new compressor based on their warranties. A layer of ice builds up, which has to be broken up. Any lawyers want to do this again? I was just not convinced and asked him to order a new circuit board, which he reluctantly did. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. 36mo to pay off. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. I was in tears. Purchased in 2018. See price in cart. It replaced a "cheap" fridge that was still working 10 years after we bought it. That is UNACCEPTABLE! The compressor failed July 16, 2022. For labor. Help me,please. Been going back and forth with Sears but basically I out almost $1000. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. Model number 795.73133.410. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! PLEASE CONTACT ME! What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Purchased 3 year extended warranty also. Please add us to you class action lawsuit! Didn t see number on recall list but should be. One LG rep was as rude as rude could be. Still no refrigerator. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Not sure I'd purchase anything from Sears. My LG refrigerator Went out the compressor is bad. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. I think we would be better off going somewhere els. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! Compressor went out, now July, 2018. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. If we had seen all these complaints we would never had purchased it. Our 4 1/2 year old Kenmore Elite just stopped working. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Compressor went out in under 2 years. I purchased this new in October 2017. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. It's important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. Last month June 2019 our freezer stopped working. I guess the code it for the freezer a defrost sensor. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. In May 2019 the compressor leaked out all the Freon. I think they knew exactly what was going on and I am ready to fight for what I think is right. We have been without our refrigerator since the middle of June and I am at my wits end. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Glad the Sears closed by me. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. They make em pretty and fancy looking like the high ticket appliances, but they are junk. WHERE THE HELL IS THE CONSUMER PROTECTION!??? Blinking led on pcb of Kenmore elite refrigerator?? He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. However, some units have customized cooling options based on the types of food stored. The freezer seemed to not be cooling very well. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. After reading what everyone has gone thru, I dont know if I want them to come out now. Its frustrating because the English of the people we spoke with is not very good. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Maybe if I was a Senators son!! They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. I was told the condenser was no good an that they have been having problems with this. Took 1 week to get someone to look at it. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I will be waiting on your response. I called Sears and they said they have to fix everything it could be before they would replace compressor!! I paid $2,000 for this refrigerator, and it only lasted 4 years?!? They told us it was just the ventsto wait 48 hours. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. L G will not recall. The food heated up and I have thrown everything out as it could be dangerous to consume. Model # 795.72043.110. They cannot give you a set time. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Compressor is under warranty but I am told that the labor charge is going to be close to $450. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. We purchased May of 2016 3 years and 1 month later compressor dies. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Refrigerators should last more then 2 yrs. Complaint has been file with The State Attorney General. Was told there was nothing that they could do. Good thing Sears is in bankruptcy, as I will never buy another Sears product. Poor appliances. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. But I was told it might not last. I purchased a Kenmore Elite (made by LG) in 2015, and in 2019 the compressor went bad, now a freon leak and both condensers have failed (2021). (model 795.7033). 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