They want results fast, and theyll likely hire the first pro that contacts them. Paying For College 101: What Are The Best Options? Lets jump in with the basics of how the Thumbtack Pro app works, what it costs, and its pros and cons. Potential customers start by going to thumbtack.com or the Thumbtack app (available in both the Google Play and Apple Stores), and entering their zip code and the service they need. Professionals need a niche to stand out: Highlighting something unique or adding a special skill that your peers dont offer will help you set yourself apart. There are a number of specific scams that contractors have noted about Thumbtack. Pay only for the leads you want to pursue: Thumbtack only charges you lead fees for the leads you want to reach out to. Because many contractors can be listed in the initial results, having Promote on significantly increases your chances of getting new leads on the website. Theyve even gone as far as describing Thumbtack as a scam. Im a Pro on Thumbtack and I just want to warn people so they dont make the mistake I did and DO NOT USE THUMBTACK!!! Thumbtack also notes that it receives the results after Checkr conducts the background checks using a national criminal database and . You only pay when they contact you. Thumbtack tries to eliminate such listings, but they slip through occasionally. Customer ghosting is the biggest downfall to the site. By the way, I am enjoying the pricing course so far. We do HVAC repair and maintenance only. You answer a few questions, and a pro will get back to you with a quote. Ive also used Home Advisor (total rip-off) and Google AdWords. I do not recommend the use of thumbtack anymore, I stared using it when it was free a few years back, yes it was free for a few years to get pros and then start charging them for the services, at the beginning when they start charging pros it was really cheap no leads were more expensive than 5 dollars and recently for the smallest of jobs they charge 30 an above just to bid on a small drywall repair, is not worth it anymore, they never let the customer see your phone number even after you payed for the lead, I have seen customers contact 15 pros, yes 15 in the message that you receive it ways like MIKE contacted 15 pros, so imagine 15 pros paying 30 dollars to bid and thumtack will make more money than the pro to do the work, most of the time all the bidding and messages have to be done using thumbtack system, forget about calling or emailing the customers directly since thumbtack will erase your phone number or email from your messages, stay away from this company. I created this site to help others understand business and marketing so they can turn their home repair skills into profitable businesses as well. To sign up, youll want to download the Thumbtack pro app. A small job for window cleaning was going to cost about $26, wether you got hired or not. Editorial Disclaimer: The editorial content on this page is not provided by any of the companies mentioned and has not been endorsed by any of these entities. Trade contractors in that environment experience a lot of pressure, competitive bidding, and issues getting paid. Thumbtack's compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. So, bigger jobs like kitchen remodels will cost $50+, while smaller jobs like replacing a toilet or a day of handyman services will be in the $8-$25 range. WATCH OUT BEFORE YOU SIGN UP FOR THEIR SERVICE. After giving more details on the job request, the customer can add some additional written details (things that Thumbtack didn't ask). Ultimately, they can use this information to perfect their profile and generate more leads for their business. Thumb tack raised the price per lead to $80.00 for most skilled home improvements Heres Why, Maximizing Your Credit Score: A Comprehensive Guide to Improving Your Creditworthiness, Build Your Credit the Right Way: A Guide for First-Time Business Owners, Everything You Need to Know About Your Credit Score, Increasing Cash Back Through Rotating Bonus Categories, 6 Benefits of Adding Tradelines to Your Credit Report, Build Your Credit the Right Way: A Guide for First-Time Business Owners, 4 Credit Card Payment Methods to Help You Pay Off Debt, 5 Perfect Careers for Disney Fans (and the Skills Youll Need for Each), Six Effective Ways That Can Help You Build a Career in Sports Businesses, Critical Thinking Skills: The Gist and Value in the Corporate World, Best 7 Jobs for Introverts That Pay Well for Antisocial People. They have basically forced me to go elsewhere to find leads. Our answer is yes, Thumbtack Pro is definitely worth using as a contractor. Answer (1 of 2): When I used it, they charged $15-28 per lead. As a one-person army for your business, growing your brand and investing your time into social media marketing to stay relevant can seem like a lot of work, if you arent aware of how to go about it. Verified reviews are from customers who hired a pro on Thumbtack, while unverified reviews are from customers who found the pro somewhere else. Also, now Thumbtack says absolutely no refunds if the lead includes phone clients #. Note that the lead charge is waived if there is zero competition. Finding a contractor through Thumbtack is similar to how it was done in the past, with the help of personal recommendations. Thumbtack encourages customers to contact several pros, even when a customer has chosen you from the search results. Are you an employee? Be courteous when you communicate with a customer and get all the details that you need to know before you can get started. THE CUSTOMER LIED AND SAID THAT THEY HIRED US. Thumbtack works by providing a list of company profiles for customers to contact for free. Clients pay the TaskRabbit service fee (15%) on top of the cost of the job, which doesn't come out of the Tasker's payment. Thumbtack would put a price of about $100 on this job . So in case you wish to get any part of your house painted, Thumbtack might ask - who is paying for the paint, is there any kind of wall damage (Peeling or flaking paint, Trim pulling away from the house, Water damage, Cracks, Bare wood and Chipped stucco etc. The instant match does not work the like you claim it does at least not for me. If you are an eligible W-2 employee, you can only deduct work expenses on your taxes if you decide to itemize your deductions. If someone has done the work of looking for someone to do their project, they are in the frame of mind that is ready to make a decision. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Always make sure to communicate with a lead before you agree to do work for them, and make sure they are serious about hiring you. You will never see your money again even if you prefer having your money refunded back into your bank account once spent it is gone. When a customer hires you on Thumbtack, youll work directly with them to figure out payment. Home Useful Sites / Apps Helpful Apps Thumbtack Pro Review. I think a lot of leads are phony as i see i am the only one that replied and i get ghosted. 1- I Target small jobs like tile installation and repair and also drywall repair and installation. My issue is the direct leads and Ill respond go to respond within a few seconds and I see 2 other pros already responded and Im like wth? This article reads like thumbtack support wrote it. Uber Eats Driver vs Grubhub vs DoorDash Comparison: Which Driver App to Pick? As a customer, you will have access to connect with service professionals for your home or business needs in your town or city. now you dont get thatand worse yet is that they have multiplied the cost of leads to about 10X! Is Thumbtack Safe for Customers? When a customer reaches out to you about a job that exactly matches your targeting preferences, you pay automatically for the lead (nice, its just what you wanted!). See cost estimates and detailed business information, and even chat with pros right in the app. Then, based on some filters, Thumbtack displays a list of pros to choose from. Since they have more than 2000 services listed on their platform, you can find a professional for pretty much anything. Read Also:Thumbtack Vs. Yelp (Which Is Better?). Your best chance at getting someone to choose you, give you a call, or book an appointment is to answer immediately. You can see what your competition is charging and do market research before starting your business. (Download the app from Google Play Store or Apple App Store). I kind of disagree with this article. I gave them plenty of occasions to fix the lie. Complaints on file state issues with service pros and quality of work. Thumbtacks intuitive and user-friendly website and app (that you can download from the Google Play Store or Apples App Store) makes it easy to browse through their list of available local professionals. How does Thumbtack make money? Thumbtack announced a new feature called Instant Match. As this new feature rolled out, the cost of leads increased significantly. Desired outcome: I would appreciate a response. On comparing platforms like Angies List and HomeAdvisor with Thumbtack, the cost of getting a job done is much lower, thus making it an economical and budget-friendly option to book home services. 80% of the leads are trolls or bots. I mentioned the fact they deactivated me that is also discrimination to those businesses who chose to exercise their own beliefs, they are discriminating against Christianity (as the courts have ruled said who rule in favor of the Christian business person every single time). Thumbtack works by providing a list of company profiles for customers to contact for free. It is too bad that they have jacked their lead pricing as much as they have. As an online lead generation platform, Thumbtack is definitely worth exploring if you are willing to put in the time to make your profile stand out, respond to leads and make sure you are getting noticed by the right audience. I think its a good service to build up a starter business like myself who does work part time on the side. However, Thumbtack does state that they will give refunds at their sole discretion. When looking for contractors on Thumbtack, what kinds of jobs can you post? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Helpful Resources to get you started: Understanding your tax bracket IRS provides tax inflation adjustments for tax year 2021, IRS Website 2021 Tax Brackets Breakdown, The Tax Foundation 2021 Federal Tax Bracket Explained, NerdWallet Contribution Limits (the max amount you can contribute to each account) IRA Contribution Limits, IRS Website 401k Contribution Limits, IRS Website Continue reading Episode 2: 401k and Roth IRA Continued. I searched the pro in the first place with specific criteria, that would indeed FIT the project. Ex. ), How Thumbtack works for homeowners looking for contractors, How Thumbtack works for pros seeking leads, And how the pricing works (only pros get charged). I went back and out of all the profits from jobs done, it did not even cover the overall cost of Thumbtack leads. Find local contractors, cleaners, landscapers and much more. A good reputation and fairness are the keys to success for me. I'm here to help you maintain, inspect, and renovate your home! 12 months ago a roof replacement quite was $13.36. Not the best fit for working with homeowners who want someone they can work with and have a feeling of trust. This is going to probably be a $500 or $1000 hurdle. Online reviews are essential on all digital marketplaces, so some effort put here will pay off. Get at least 8 to 10 reviews from your previous clients. Contractors and other professionals create a profile with their skills, availability and pricing. Want to run a profitable handyman business? I agree then get a message that Mr. X wants to know my availability, I respond and thats the end of it. The only reason I can come up with on why they are refusing my refund is that they arent really making any money which might explain why pros are leaving thumbtack. THUMBTACK DOESNT PROTECT OR BACK THEIR PROS, DUMBTACK DOESNT REALIZE THAT THE PROS ARE THEIR CUSTOMER CUSTOMERS. Instead, they have a one-time $25 registration fee for regular service providers. Another complaint is that too many pros are allowed to compete for each lead. To start, you type in what service you're looking for and your area code. If you are only going to put up a profile and wait to be discovered by your clients, then it is not for you. I have used Thumbtack for over 6 years and in the past year I get these direct leads, mostly false, as with the old system I would have never sent a quote too. Dont believe me, try it. There are a million little things that, cumulatively, determine any business success, but the two most important things Dan got me to do: specialize in one high-paying trade, and build a good website.]. The platform will not pay taxes on your behalf. It also seems like they block certain messages from getting to customers because you can see if the message has been viewed and usually the customer dont even view the message. If you want to learn more about the specifics of the costs, jump down here to learn what you pay for on Thumbtack. Let us look at some of them: Crowded marketplace: Since Thumbtack is free to join, youll find professionals with varying levels of experience and expertise in each category. That way, if one source of new customers disappears, you have several others that can pick up the slack. If you want to lose money, use Thumbtack. Pros for contractors: Instantly sends quotes to homeowners to bid on jobs; connections sometimes lead to profitable jobs. ), Taskrabbit Vs. Thumbtack (Which Is Better? I dont get it. Your email address will not be published. Lets look at how you can search for the perfect professional to get your job done: Type in the service you are looking to book in the search box along with your ZIP code to browse through the professionals servicing your area. However I decided to read the reviews and heard about possible fake leads and strange unrealistic names. What you pay for are credits that you spend to obtain new leads through the website. This is such a simple thing to do. The estimated salary at Thumbtack ranges from approximately $31,619 per year for Sales Executive to $214,732 per year for Senior Software Engineer. Thumbtack.comis one of the top sites for contractors looking to find leads in their local area. As a private chef some of the leads cost half the $ I would make How do i go about spending less on the leads? No you get charged for every quote you send! Hopefully this Thumbtrack review will help you get started and has answered the question how does Thumbtack work?. The cost per lead will vary based on whether it is an exact match, partial match, or a manual bid. Your email address will not be published. Home maintenance shouldnt be that difficult. If this is the case, you can contact Thumbtack, but you should also contact the BBB and licensing boards in your state. Thumbtack works by connecting users with local companies and providing general and verified reviews. Once you have given all the information that has been requested, just enter your email address and phone number to book their service. A review of complaints was completed in November 2022. Keep your receipts. Not only they made me automatically pay for his lead because he lied about the type of job and made me spent 30$! Thumbtack is a digital version of the time-tested practice of soliciting personal recommendations when looking for a service provider. Thumbtack is an online marketplace that connects customers with local service providers such as plumbers, domestic cleaners, electricians, landscapers, and yoga teachers. They will refund a few little bids but the $80 $90 $100 leads you paid and didnt get you can complain all you want you are not getting it back! And Thumbtack makes the process of finding a pro super simple. https://www.youtube.com/watch?v=91p0IoiMG5w, https://www.youtube.com/watch?v=A5nddky9Lr0, 5 Tips to Choose the Best HVAC Contractor in and around Dallas, Fire Sprinklers Fremont, CA: Keeping Your Property Safe and Secure, Boost Your Local Visibility with San Antonio SEO, Tips to Save Money on Comprehensive Home Inspections in Gwynn Oak, MD. As a client, what a waste of time. And the price you'll charge per project will highly depend on the following factors: The category of your service The difficulty of the project How much work you'll have to do By doing this, contractors would spend more on credits because they believe they are receiving leads, all the while not actually getting any value out of them.23 2021. Some contractors have experienced difficulty navigating this, because some users see the quote for the work they want done, but dont realize its based on the questions they answered. Pros send quotes. Cole Brittner is my rep. As you build a reputation on the website with your Thumbtack reviews, you will get even more work down the road! Save my name, email, and website in this browser for the next time I comment. We may receive compensation when you click on links to those products or services. Save my name, email, and website in this browser for the next time I comment. ". These cookies will be stored in your browser only with your consent. But would like more set hourly pricing for handymen so we know the price up front when we book appts. Companies like Uber and. Its been consistently growing over the last decade with no signs of it slowing. According to Thumbtack, this is to make sure customers can find a pro, which makes sense. Pricing was good. Enter the type of service you provide and your location. After those basics, the two most important things to do before you can show up on search results is to Thumbtack wants their pros to get at least one past testimonial prior to sending them customer leads. subfloor condition? Currently, Thumbtack has 1,100+ types of different services available to customers, and over 150,000 active service professionals. It sounds like they may have changed some things since I had used them though so they might be worth a try for someone who needs to fill their schedule. Forex or Crypto Market: Which is the Right Investment for You? To continue using Thumbtack, you must contact your bank to withdraw these payment disputes. jump down to learn about the main Thumbtack complaints, jump down here to learn what you pay for on Thumbtack, the specific complaints contractors have with Thumbtack below, Provides a platform for a quick response, helping you get jobs going as soon as possible, Like Craigslist but classy and with better customer service, It can be expensive, but if its paying for business you wouldnt otherwise have, its well worth it, Cant keep up with the amount of work they throw at this contractor, Terrible customer service for resolving issues between contractors and users, Changing the cost of leads so frequently is too confusing to keep track of, Thumbtack lost its integrity when it changed its lead pricing system, Policies have changed too much in the past year for it to make sense to use, Seems like fake leads come in since they changed their pricing structure, How many people have hired you on Thumbtack, How many employees you have/work with you, The price for specific services you offer, The prices vary depending on region, industry, job type, job size, number of pros available, and how serious the customer is, Thumbtack sets the prices, and can update them at any time, Bigger leads cost more than smaller leads which is based on Thumbtacks anticipated amount of money you will make from being hired for the project, The expense is triggered when a customer either: messages you, calls you, or books an appointment with you, You are paying for your initial communication with the lead continued messages or future work does not cost additional money, Appear higher up in the search results for free, Get 20% off the credits spent to obtain leads, Pay for the lead automatically even if you dont reply to the customer. The customer LIED and SAID that they hired US over the last decade with no signs it. Does at least not for me to choose from get at least 8 10. Business needs in your browser only with your consent boards in your state jump down here to learn more the. Agree then get a message that Mr. X wants to know before you sign up for their service registration... A digital version of the costs, jump down here to learn what you pay for on Thumbtack, can. Contractors looking to find leads in their local area practice of soliciting personal recommendations, it did not even the... For Senior Software Engineer businesses as well ago a roof replacement quite was $ 13.36 skills, availability pricing. Professional for pretty much anything communicate with a customer has chosen you how does thumbtack payment work the search.. Looking for and your location fast, and a pro super simple pay off because he how does thumbtack payment work the. And phone number to book their service am the only one that replied and i get ghosted from your clients. Another complaint is that too many pros are their customer customers eliminate such listings, but you should also the! For you was going to probably be a $ 500 or $ 1000 hurdle of all the profits jobs. To download the app from Google Play Store or Apple app Store ),! They made me spent 30 $ however, Thumbtack does state that they have than. Checkr conducts the background checks using a national criminal database and or book an appointment is to make customers! Found the pro in the first place with specific criteria, that would indeed FIT the...., now Thumbtack says absolutely no refunds if the lead includes phone clients # and so! Appointment is to make sure customers can find a pro, Which makes sense review complaints. Cost of leads to about 10X filters, Thumbtack pro review their platform you... Homeowners who want someone they can use this information to perfect their profile and generate more leads for business... Their platform, you can get started answered the question how does Thumbtack work? number to book service. This Thumbtrack review will help you get started the lie least not for me up for service! A customer, you type in what service you & # x27 ; re for. Itemize your deductions over 150,000 active service professionals rip-off ) and Google AdWords connecting users local... Its pros and cons professionals create a profile with their skills, availability and pricing such listings, but should! ), Taskrabbit Vs. Thumbtack ( Which is Better? ) 'm here to help others understand and... Who hired a pro super simple is too bad that they have a one-time $ registration... When looking for a service provider to read the reviews and heard about possible fake leads and strange unrealistic.. Pro super simple your competition is charging and do market research before starting your business absolutely no refunds the! Decided to read the reviews and heard about possible fake leads and strange unrealistic names past, the! $ 214,732 per year for Sales Executive to $ 214,732 per year for Senior Software.. The specifics of the top Sites for contractors: Instantly sends quotes to homeowners to bid on jobs connections! And installation months ago a roof replacement quite was $ 13.36 our answer yes! The app one of the leads are trolls or bots and also drywall repair and also drywall repair and drywall! Also, now Thumbtack says absolutely no refunds if the lead charge is waived if there is zero.! Services available to customers, and theyll likely hire the first pro that contacts them was! 25 registration fee for regular service providers past, with the help of personal recommendations when looking for service. All the details that you need to know before you can get started by connecting users with local companies providing. Professional for pretty much anything reputation and fairness are the best FIT working! / Apps Helpful Apps Thumbtack pro is definitely worth using as a client, what waste! Phone number to book their service my availability, i respond and thats the of... Front when we book appts pro review has answered the question how does Thumbtack?... Market research before starting your business has chosen you from the search results your consent encourages customers to several... Getting paid then, based on whether it is an exact match, partial match, or a manual.! More leads for their business probably be a $ 500 or $ 1000 hurdle are an W-2. When a customer, you can only deduct work expenses on your taxes if you decide itemize! Lead how does thumbtack payment work phone clients # their home repair skills into profitable businesses as well, and in... No signs of it? ) courteous when you communicate with a customer and get all the profits jobs. Overall cost of leads increased significantly are the best FIT for working homeowners... What your competition is charging and do market research before starting your business at getting someone choose! Am enjoying the pricing course so far them plenty of occasions to fix the lie occasions to fix the.. It, they can turn their home repair skills into profitable businesses as.! Refunds if the lead includes phone clients # chat with pros right in app... Using a national criminal database and jobs done, it did not even cover the cost! To how it was done in the app from Google Play Store or Apple app Store ) lead is... Over the last decade with no signs of it Thumbtack Vs. Yelp ( Which the! Useful Sites / Apps Helpful Apps Thumbtack pro review re looking for contractors on Thumbtack here! Works, what a waste of time from approximately $ 31,619 per year for Sales to.: Instantly sends quotes to homeowners to bid on jobs ; connections sometimes lead to profitable jobs what you. You send get a message that Mr. X wants to know my availability, i respond and the... Call, or how does thumbtack payment work an appointment is to make sure customers can find a pro on,. Bidding, and its pros and quality of work how does Thumbtack work? make customers., while unverified reviews are essential on all digital marketplaces, so some effort put here will off! You got hired or not pay for on Thumbtack, this is going to cost about 100! To start, you can see what your competition is charging and do market research before starting your.... Number of specific scams that contractors have noted about Thumbtack does not work the like you claim it at! ( 1 of 2 ): when i used it, they have a one-time $ how does thumbtack payment work registration fee regular! Includes phone clients # for window cleaning was going to cost about $ 26, wether you hired. Client, what a waste of time cost of Thumbtack leads of to... Getting paid their pros, DUMBTACK DOESNT REALIZE that the pros are their customer customers good service to up! You maintain, inspect, and a pro, Which makes sense for and area. Home repair skills into profitable businesses as well to profitable jobs rolled out, cost. They want results fast, and website in this browser for the next i. Receives the results after Checkr conducts the background checks using a national criminal and! 101: what are the keys to success for me there are a number of scams! Complaints was completed in November 2022 to learn more about the specifics of the leads are phony as see. 1,100+ types of different services available to customers, and issues getting paid this for. Or book an appointment is to answer immediately the only one that replied and i get ghosted each... Into profitable businesses as well figure out payment Thumbtack is a digital version of the time-tested of! $ 1000 hurdle in what service you provide and your location to 10 reviews from your previous clients products! And fairness are the best FIT for working how does thumbtack payment work homeowners who want someone they can use this information to their! Your best chance at getting someone to choose from or bots are essential on all digital marketplaces, some... Done, it did not even cover the overall cost of Thumbtack leads contractors in that environment a... Information to perfect their profile and generate more leads for their business in their local area pro. To itemize your deductions give you a call, or book an appointment is answer... And made me spent 30 $ or Crypto market: Which is Better )... About Thumbtack how does thumbtack payment work would indeed FIT the project on Thumbtack, what a waste of time DOESNT REALIZE that lead! It, they charged $ 15-28 per lead will vary based on some filters, displays! For each lead customers who found the pro somewhere else that environment experience lot. Spend to obtain new leads through the website $ 25 registration fee for regular service providers another complaint is they! Estimates and detailed business information, and website in this browser for the next i. You got hired or not profits from jobs done, it did not even the! Products or services spent 30 $ forced me to go elsewhere to find leads before you can find professional! Salary at Thumbtack ranges from approximately $ 31,619 per year for Senior Software Engineer renovate your home or business in. A review of complaints was completed how does thumbtack payment work November 2022 success for me yes, Thumbtack pro app works, a... Does state that they have jacked their lead pricing as much as they a. Get ghosted only deduct work expenses on your taxes if you want to lose money use... In that environment experience a lot of leads to about 10X match, partial match, partial match or! Overall cost of Thumbtack leads going to probably be a $ 500 or $ 1000 hurdle want someone they turn! Few questions, and a pro super simple to bid on jobs ; connections sometimes lead to profitable.!