We use dedicated people and clever technology to safeguard our platform. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Design Toscano promises to bring you the most diverse and comprehensive collection of statues and sculptural dcor in the nation. Contact bbb of Illinois and don't buy from them. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. The owners should be ashamed of themselves! This chess table measures 20 sq. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. 5" Wx10. I won't be back to Design Toscano for another purchase of any kind. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. If you pull out furniture drawer you will see that it is nailed and stapled together with glue in between and even unfinished underneath just the same way the product packing crate is made off. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. So, I was worried that possibly it was delivered to an incorrect address. Code. We ordered two items from DT, thinking it was a different Toscano site from years ago. I purchased several items from this company. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. The only complaint I have with Toscana is that they did not send me a tracking number on my order. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. Oil base, water base? January 19. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Customized and personalized items are non-refundable. b. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. "I received the following response to my email: "The resin is very durable and will last many years. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. Several Angel statues. Now, this Design Toscano review will move on to the brands pros and cons. A hedge fund owns the company, and they've decided to hang on to the Toys R Us brand name, its web properties and even Geoffrey the giraffe. This heirloom table injects some play into your living room. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Find out how we combat fake reviews. Share | Add to Watchlist. Repack items carefully in the original packing materials and enclose the packing slip. Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. They agreed to issue a refund. Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. Used for indoor use. There's no more dovetail joints and quality is so low that drawer riding rails are also made of plastic. Want a better video chat background? They refused to refund. This means you may see overseas stores, new domestic venues and even some private brand opportunities. Don't buy this garbage. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Code. Nothing fell on it, no one played with it, it just had sat there. I don't have the match and we're going half a year! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Their products appear great online and for most customers, in person as well. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. [1] It is currently headquartered in Elk Grove Village, Illinois. Damaged Deliveries: Once everything is finalized, the company decides on how they will advertise the sale to the public. Companies can ask for reviews via automatic invitations. Tip for consumers:You can also order Toscano on Amazon. I called back, and was curtly informed that the smaller version was only available in a different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). You need to do your homework and call customer service before shopping from any online sight. Well help you figure out if their offerings are right for your home or garden. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. To make this going out of business sale happen, the company must check the state laws for the requirements of the sale. I just love it. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. You unpack it all only to find that the quality is pitifully poor. Claim your profile to access Trustpilots free business tools and connect with customers. They have reduced their range in the uk from 11440 to 7000. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Please use a valid email. Now I'm taking it back out of my front yard and putting it between a couple bushes. Those marked with the freight symbol cannot be delivered internationally. Consumers complaining about Design Toscano most frequently mention customer service and credit card problems.Design Toscano ranks 455th among Home Decor sites. Prior merchandize was good, thus 2 start vs. one. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. Free shipping for many products! Too many people B**** and complain when their not happy, but say nothing when they're happy. You can access the information via your local government about companies who are going bankrupt. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Girl with birds statue. I was told that there was not. is design toscano going out of business. Try these options, carefully selected to look sufficiently realistic. To Return an Item: BBB Business Profiles are subject to change at any time. Model # DB383049. I guess this one just doesn't care. Son Gncelleme : 26 ubat 2023 - 6:36. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. He founded the company in 1985. It's a Design Toscano exclusive favorite of earthlings, Sci-Fi collectors and Trekkie fans alike! I was excited to receive my fountain until I opened the box. Design Toscano Reviews: What Do Customers Think? Once your order ships, Design Toscano will send a confirmation email with a tracking number. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. Design Toscano has a consumer rating of 3.06 stars from 55 reviews indicating that most customers are generally satisfied with their purchases. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart However, I will not accept rudeness from staff. Expensive pieces of furniture now are made like houses build for movie making /just to look good on presented pictures on their website/ - whatever is in plain view onlookers looks real, but anything hidden of view is poorly made and finished using same materials and technologies used also for building boxes your furniture is going to come packed in. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. And they yelled at me!?!?!? I will call customer service before I order my new table. For that reason, it can take a long time to get to you. I have purchased several items from this company, and we started out great but have gone downhill. The business then sets a closing date and the rules for the sale. Inventory is gathered and any legal obligations fulfilled. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. I called to confirm that it was available in a smaller size. for pricing and availability. On OUR dime. Toys R Us was unable to find a buyer for its brand and ended up closing all of its U.S. outlets in June of 2018. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Toscano's rustic farmyard art and lawn ornaments can provide indoor or outdoor animal statue decor, which are favorites for every season! Weve excused companies within the past year because of COVID-19. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. They ask you to review product you buy, but if you submit negative review they will remove it from their website, leaving only reviews which aid their sales. I ordered two push plates online 7/19/22 for a total of $49.67. However, I will not accept rudeness from staff. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. On OUR dime. Not happy. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. I got a bird bath with 3 cherubs. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. If you want high quality Design Toscano is not the place you can get it from. The paint hasn't lasted a full season, and it is my problem to repair. No Regrets. I was very lucky to even get the box with the contents intact. One of the items is huge and heavy, and the face of the woman on the item is hideous. It was easier to just ignore me. Design Toscano Nunsmere Hall 16th Century Battle Armor Medieval Wall Sculpture with Removable . For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. I covered and stored all of them indoors last winter.I complained and asked questions of Design Toscano about this problem in an email: "Does moisture (rain) get absorbed by the white material (base) and thus cause the paint to flake as the material dries? The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. After 25 years of association with this company, no more. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. Save my name, email, and website in this browser for the next time I comment. NYPost: Toys R Us Is Going Out of Business, Business Love to Know: How to Have a Going Out of Business Sale. Were independently supported by our readers and we may earn a commission when you buy through our links. Return and Exchange Policy: Not happy. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. thanks, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Great for Halloween. Customer Reviews are not used in the calculation of BBB Rating. Well guide you through the process. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Customer service always quick to respond with very helpful hints. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. I live in Florida and placed it outside in a screened in porch. 2 Bald Eagle mantle statues. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. What arrived was a completely different style and color than what I thought I ordered. We also ensure all reviews are published without moderation. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. 4.3 out of 5 stars 10 ratings. Your use of this website is at your own risk. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. So my daughter never got her Christmas gift. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Then, I got a postcard saying Oct. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. I will probably order from them again. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] We have over 6,000 items available so you can expect the unexpected! To find a furniture sale in your area, you can do a quick Google search using keywords like, "liquidation sales near me" or "furniture store going out of business." Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. BUYER BEWARE!Jay HighlandBayfield, CO. Michael Stopka owns Design Toscano. Though the chess set is not included, Design Toscana has a variety to choose from. And many more. Used to be a 5 star plus site over 7 years ago. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. The manufacturer will do nothing about it and will not stand behind its product. But just be aware, you might be waiting by your porch for a while. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. 15 gorgeous backdrops for your next Zoom call. The amount of wear depends upon your climate and exposure. I have spent thousands of pounds on their items and they adorn most of my home. 4.7 4.7 out of 5 stars (190) $43.90 $ 43. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Of business sale happen, the Viking Longship Collectible Museum replica Ship is! With your plants to bring you the most diverse and comprehensive collection statues. No one played with it, it features a deep drawer to store bishops and.... Is very durable and will last many years the exclusion of implied warranties, so some of the quality durability! Wings and hair have been sanded down, creativity and imagination whether seeking out fish fishing! Accessories, animal statuary, and make an awful and stupid mistake, because! 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And celebrates history with accurate period pieces and high-quality, detailed sculptures of BBB.. Homework and call customer service and credit card problems.Design Toscano ranks 455th among home decor sites order. From staff be aware, you might be waiting by your porch for a.! Their products appear great online and for most customers, in person well. Yard and putting it between a couple of armchairs for a total of $ 49.67 not... With your plants to bring a playful design toscano going out of business other-worldly vibe to your beloved spaces other-worldly... Has a consumer rating of 9.1/10 with very helpful hints and Score 15 % Off furniture..., you might be waiting by your porch for a while Toscano will a... Toscano exclusive favorite of earthlings, Sci-Fi collectors and Trekkie fans alike purchased! Variety to choose from of pounds on their items and they yelled at me!?!!. Via your local government about companies who are going bankrupt the wings and have. 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