. Registration: N588UA. Come to find out, getting to the Honolulu Airport at 5 AM is a lot easier than it sounds. Flew in a 777 with the Polaris seating going. I might buy the Y+ subscription but Im sure on most flights I could score Y+ at check in. Booking United Polaris Business Class I booked a paid economy ticket from Los Angeles (LAX) to Houston (IAH) and upgraded the fare for $186 one-way to the brand-new Polaris seats on this flight. It's fairly common for United and many other airlines to call their elite loyal customers to receive preferential boarding. United offers Polaris passengers a "chef-redesigned, multi-course inflight dining experience." It never ceases to amaze me quite how awful the US legacy carriers are! In between, the usual packaged junk and tiny sandwiches were available in the kitchen. You have successfully joined our subscriber list. Service was okay, it was a redeye so not expecting much interaction. I really like how consistent United is when it comes to premium cabins on widebody aircraft, and this was no exception. When you say urban what does that mean to you and how does your question contribute to the blog? Uber and Lyft are similarly expensive - by the time you add the toll and tip you're looking at close to $110 by car. Why are you being so rude? He published over 2,000 articles on The Points Guy and can now be found regularly writing for NerdWallet, Forbes Advisor, AwardWallet, and CNBC Select. Given how empty Y has been on my international flights and the lack of service in J, I'm really questioning the wisdom of booking business class. Ive had extremely friendly crews upfront , albeit on narrow body and regional jets all trying to provide a true F experience with serving seats 2 at a time. Matthew I do not want to be too nosy but could it be possible that you are in Germany this week. My time is much too valuable to me. On a vast majority of United's international fleet, you'll get to enjoy the new United Polaris seats which guarantee aisle access for every seat. Several coffee, soft drink, and juice machines are available. 16 business class, 16 premium economy) Created by potrace 1.15, written by Peter . United's Boeing 787-9 is the only aircraft type that's still in the process of being retrofitted with the new Polaris business class seats. Lots of available award seats to Oceania for 35,000 United Airlines miles. Other than that it is to get from point A to point B. You said this was marketed as domestic first class. United Polaris business class passengers get served a multi-course meal in-flight. haha - that chicken dish looks exactly like the slop my mother would serve us when we were kids - she's the world's greatest mother but unfortunately also the world's worst cook. I think the advantage of some travel convenience doesnt outweigh the customer service element Im used to with the European airlines and will continue to fly KLM and AF on this route in the future. The Polaris Lounge was to open in the coming days, but I couldn't have entered anyway as it's reserved for international . In the old days you would just use the Post security connector (stil lthere at SFo) to the Inrernational Gates and use the SingaporeAir and EVA lounges, no swallowed up by the Polaris Lounge It is often quicker after checking in at Domestic Gates UA to use skytrain and enter via International GAtes (passport ready) and use to post security connector to United Domestic, Flying this on the 787-10 in may on the same route so v helpful knowing that to expect, Shame the Polaris dining is out of bounds, especially since AA allows Flagship First dining on the transcontinental run, Nothing beats Flagship First Dining at LAX and JFK pre COVID, but SFO doesn't have a Flagship First Dining Room. Search business class flight prices for Air Serbia, Scandinavian Airlines, Austrian Airlines and more. Unless you hate Hawaii, of course. Here's what you need to know about the airport experience. Its good to see you finally review United a bit more. The only Yikes, that food looks disgusting! A convenient divider between the middle seats slides up for privacy or down for seatmate sociability. Despite a massive ticketing hall that seems more like a stadium than an airport, gate G5 (where my flight to San Francisco would be departing from) was tiny. Flight attendants were very friendly onboard and attentive also the cabin was monitored frequently and drink refills were offered. Aircraft: 777-224/ER Ugh. Business class includes 16 seats; four rows in a 2-2 configuration. Lol. I had similar experience as AA Plat on nonstop UA DCA-DEN. On the topic of food, get a good wholesome meal before departure and get a good rest on the flight. 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The hard product is fine, but not great bedding, AA has much better with its Casper pillows and linens. Sounds like that's what you got (and a bit more). Your comment about priority boarding is confusing and misleading, as I have no idea what you are complaining about. Once you're in, head down via the stairs or the elevator and youll find a variety of zones tailored to relaxing and socialising, plus a number of small alcoves more suited to work. United business class service Diet Coke. For example (and of course the humor was in the delivery): The only exception to the mask rule is if youre under two. Skip the *service*. Enjoy the experience now. Paul, who could not have been nicer, said "we have one extra fried rice entree", and he gave me that. The aircraft has p.s. AA does much better in Business. While all of United's international business-class seats are now branded as Polaris, . Ironically, corporate did this to save money and I wonder how that's worked out for them? Id like to bebut Im not traveling. As you are often flying to Germany who knows. Now it may be a very terrible tasting version of it, but aside from the veggies I do not find it that visually appalling. Off topic. All I care about boarding is if I'm inside when the plane door closes . The lounge bars are fully stocked with complimentary wines, spirits, craft beers, and hand-made cocktails. Felt like a very weird gripe from someone as experienced at all this as Lucky. Thursday, March 24, 2022 United Airlines Boeing 787-9 at Maui Kahului Airport (OGG). Wait. UA has the Guam market to its self and charges accordingly. I frequently have to wait in the back of the #1 line when Ive paid for a first class ticket, whole a ton of upgrades 1Ks board first without waiting in any line. Even more, the lavatory is tiny, the seat/bed is narrow, and the seat has very limited storage space. United's 767-400 fleet hasn't been retrofitted with new Polaris seating. Hailing an Uber took all of 3 minutes, and the drive out to the airport took another 15. Worse food ever. If you haven't booked a flight yet, you'll need to enter the flight details for the flight you're expecting to book. The point about "passenger in first class" being confused about "business class was two-thirds full" when boarded is so misleading, as if there are 2 classes. I am a frequent traveler and have traveled domestic and international prior to pandemic. Time on the ground means better connectivity which translates into productivity. Or last few years. Sorry but I can't be sympathetic. What a wonderful set of pictures! Wed. 1 stop . I completely underestimated how difficult it would be to get here this morning, so once again, I was the first to arrive. Onboard WiFi was available for the entire flight for just US$8 (if you're a MileagePlus member). You should've gotten the pasta dish with cheese. United offer a plethora of different products from their brand new Boeing 787-10 plane complete with Polaris product, to their currently grounded 777-300s which feature perhaps the world's worst. I paid $3,875 for a r/t Guam (GUM) to Milwaukee (MKE). Food-wise and with making Business class feel special in their Boarding process. It is nice to have the new(er) Polaris on Guam flights now, but Boarding and Catering are pure junk. In theory I get it if youre at cruise and going to sleep, but why do crews do this during other phases of flight? I wasnt alone, as I saw at least two other people immediately around me send back their meals. Only one meal on the 7.5 hour flight to Honolulu (HLN). I agree that UA should bring back the Polaris comforter. Hi again. Youll get a massive video screen with loads of movies, TV shows, and audio selections. Producing food like this is a heritage crew problem. Hahahaha. I bet ur the bitch tho. That makes it great for couples traveling together. That being said, the business class seat on . Earlier this week I flew Polaris on a 787-10 from Europe to IAD. But there's virtually no privacyespecially if you're stuck in the middle seats. LAX -EWR 3/28. First class seats on the 737 are definitely much more comfortable than economy seats. If you'd rather maximize the sleep on your flight, you can eat in the Polaris Lounge or request an Express Dining mealwhere all courses are served together. With 17.5 rows of business class, the United 767-300ER cabin has a total of 46 of the new Polaris seats. The sushi did not disappoint and to make it more authentic, the meal only came with chopsticks. I heard it was chicken and rice so perhaps the same as your meal. It's completely free and we'll never pass your information on to Sorry but I can't be sympathetic. In my experience this is a winning combination and both in terms of presentation and taste wins the day. Time on Dont get the priority boarding concept. I was happy with TATL Polaris food in Jan 2020, but what theyre serving now yeah thats economy food. I told each of them that in this day an age with immediate social media, one photo of them getting posted anywhere would probably get them fired. However, you can fly in a lie-flat seat and get premium business class service on four premium transcontinental routes: While you won't get premium perks, you can also fly in a lie-flat United business class seat on the following domestic routes within the continental U.S.: In addition, United uses Polaris-configured aircraft for the following flights to Hawaii: Most of United's widebody fleet has been retrofitted with new Polaris seats, and United expects to finish the last Polaris retrofits by summer 2022. Wi-Fi is available as well, though United is extremely stingy with it. Finally, for those of you going into LaGuardia (which is a pleasure now that it has been rebuilt), you can take the Q70 bus (free) to Jackson Heights, and connect to anywhere in the city from there. Why are you claiming this is a Polaris Business Class review? United and on a 777; flying doesn't sink much further. Made a flight review vlog about by recent onboard experience with United. The business class seat onboard the 757-200 is the classic Continental-era B/E (Collins) Diamond seat. $69 Cheap Flights from Newark (EWR) to Los Angeles (LAX) Bundle Your Flight + Hotel & Save! Like, really bad. My time is much too valuable to me. That flight from Europe is a bit*h eh. For example, AA always has a real side that is served but on UA for breakfast apparently the side is a prepacked Dole fruit cup. Otherwise the same experience. Some things never change. So, I look forward to our flight this Friday and back on United's 787-9 and will report back with what I hope is good news. That means you can cancel your United Polaris ticket and get a travel voucher for future travel on United. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. Drinks were served in plastic cups (as is the case on most major airlines in the USA), and I ordered a Diet Coke. I was expecting the experience to be roughly comparable (American vs. United is like Chili's vs . No greeting on boarding, horribly indifferent cabin staff and awful, minimal food. Let me acknowledge upfront that a lot of airlines have cut back service significantly due to coronavirus, and on top of that this was marketed as a domestic first class flight, and not a Polaris flight. There are several lighting options around the seat one standalone lamp, a small push-out reading light, an overhead light and some ambient lighting under the ottoman. American Airlines Flagship Business Class: worth it or not? 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