as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. Certain features of Our Site depend on Cookies to function. Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. Changes to these Terms and Conditions. Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. Site. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. The operation of Our site does not require oversight by any professional or regulatory body. You can choose to enable or disable Cookies in your internet browser. 12.6 By breaching the provisions of sub-Clauses 12.3 to 12.5 you may be committing a criminal offence under the Computer Misuse Act 1990. 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. Complaint summary. However, to use all features and functions available on Our Site you will be These may include payment processing, search engine facilities, address The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). 16. Google utilizes the Data collected to track and examine Unless expressly stated, these sites are not under Our control. Most internet browsers also enable you to choose whether you wish to disable The Trade Unions want to be clear with its members on three major factors. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. The schemes are sustainable and affordable. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. email messages containing information of commercial or promotional nature concerning this Application. Our Site may place and access certain first party Cookies on your computer or device. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. We will comply with Our obligations and safeguard your rights under the GDPR at all times. You must not share your Account with anyone else. Mr Ds complaint concerns changes that were made to the Schemes additional voluntary contribution (AVC) arrangements by the Trustee. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. This includes sharing it outside of placing of Cookies; however certain features of Our Site may not function fully or as intended. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. to pay 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. 6.3 You agree that you will be solely responsible for your User Content. We will not be liable for any unauthorised use of your Account. data that you give to Us via Our Site. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. Cookies do lots of different and useful jobs, such as remembering The water supplier claimed that the schemes are "unsustainable". Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. and best for you. Please read these Terms and Conditions carefully and ensure that you understand them. The acquisition of the 13pc stake will give BTPS's representatives at Hermes GPE a seat on the board of Thames Water. 14.2.4 Provide you with information about your pension. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. UK and EU Cookie Law deems these Cookies to be strictly necessary. Thames Water has contracted Aon to bring an "inspiring and innovative approach" to its 4,500-member strong defined contribution stakeholder plan. 7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. Specifically, We may 8.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. Trafalgar House Pensions Administration Ltd. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. enabling Us to better understand how people use Our Site. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account. Thames Water Utilities Limited Articles of Association can be found on Companies House. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. risk by allowing them. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). Certain of these Cookies may be placed immediately when you and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Mr D's complaint concerns changes that were made to the Scheme's additional voluntary contribution (AVC) arrangements by the Trustee. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. How can I apply? You are therefore advised to check this page from time to time. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. 4.6 If you wish to close your Account, you may do so at any time. We may sometimes contract with third parties to supply services to you on Our behalf. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). Registered in England and Wales no. You may still block these cookies by changing your internet browsers settings 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, Pensions Administration Limited, a limited company registered in England under You have the right to ask for a copy of any of your personal data held by Us (where such data is held). You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. Salary/Rate Guide: Negotiable (Permanent or Contract) 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. Pensions administration. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 15.1 If you have an Account, We may from time to time send you important notices by email. personal details such as your name, gender, age, date of birth, contact details (e.g. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. By default, most internet browsers accept Cookies but this can be changed. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). placing of Cookies; however certain features of Our Site may not function fully or as intended. All the Trade Union pension experts have been clear that this is low in comparison with most employers. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You can choose to enable or disable Cookies in your internet browser. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. You may, if you wish, deny consent to the If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best These policies are incorporated into these Terms and Conditions by this reference. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. However, to use all features and functions available on Our Site you will be It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Under the GDPR, no fee is payable and We will Which benefits does Thames Water provide? Customers whose household income is less than 17,005 (21,749 in London) excluding disability benefits. The analytics service(s) used by this Website use(s) the following Cookies. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in You may access certain areas of Our Site without providing any data at all. Please read this Privacy Policy carefully and ensure that you We do not require any further consent 14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. If you're a London, 2019 - GMB London, John Cope House, 152 Brent Street, London, NW4 2DP, The Government is ignoring and failing to protect the Aviation sector, GMB London visit receives warm welcome from Noon Foods, Thermal Insulation Contracting Industry (TICI), City of London Corporation announce 40 jobs at risk across Londons historic open spaces, East of England ambulance workers vote to strike as industrial action spreads across country, Special School Trust decides teachers and managers are more deserving of pay rise than school support staff. This includes Our holding company and its subsidiaries. managed. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Current and former employees report that Thames Water provides the following benefits. This matches well with the outlook for pension schemes which need to take a long-term investment outlook in order to pay pensions for decades to come. To contact Us, please use our contact form. Wed like to set additional cookies to understand how you use our website, remember your settings and improve our services. links or whether they are shared by other users). section 16. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). What Happens If Our Business Changes Hands? 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided We will Cookies are then sent back Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. We recommend that you check this page regularly to keep up-to-date. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.