Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. As an Amazon Associate I earn from qualifying purchases. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Did you ever figure this out bro? rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Razer is the world leader in gaming hardware and systems. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Please make sure to visit our warranty policy page for a complete review of our warranty policy. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. Check out our comprehensive list of options to recycle your Razer device. No, the Razer Basilisk does not have a tilt click scroll wheel. See the answer below for more details. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. For your safety, only use an alkaline battery. Select your Razer mouse from the list. For bluetooth problems I'd update drivers for your BT card. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. Create an account to follow your favorite communities and start taking part in conversations. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Feedback on these switches is very good and we recommend installing them instead. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. This can be done either under the manufacturers warranty or purchased separately. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Razer Basilisk X Hyperspeed Issues. If using Hyperspeed, the dongle must be inserted into a USB port. Move the USB receiver to a port thats on the front of the PC. It will pair and install the device software automatically. We'll send you an e-mail with instructions to reset your password. Once your mouse name is on the list, click the pair button. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. up to 285 hours in HyperSpeed Wireless. Add a Bluetooth device. For more information, please see our The other thing you can do is use the Charging dock and insert the USB dongle into the dock. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. Once done, let this dry completely and try the Razer mouse again. Most peripheral devices such as hard drives work with USB 3.0. As all the operational information is loaded on the drivers. This lighting sequence will repeat until the battery is fully drained. Ask the Razer Community for help! Refurbished products not purchased from Razer.com will have a 90 day warranty period. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Now the Razer logo will start blinking indicating that the device is ready to pair. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Same here and I had it for like two weeks. . Cookie Notice Install Security Gateway and Configure Cluster. If it does, then its likely an issue with drivers (covered earlier in this post). Go to settings directly from there. Press J to jump to the feed. Get up to $2 back in rewards. You must check that the Bluetooth device is discoverable. This is a known issue with the Basilisk X. Update the Firmware to the latest version. Thank you for your support. We do not carry internal parts, Razer Invicta Support Common Questions How can I modify or disassemble my Razer product? Any ideas. Go to the Control panel and select Hardware and Sound. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Try using a different USB port on your PC. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. Macros are recordings of series of actions performed by the user with their device. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. But after I disconnect it from my Bluetooth and reconnect it, it works. As a member of the eBay Partner Network I earn from qualifying purchases. Basilisk not working after Windows 10 Update. This will reset the mouse to its default settings. Thanks! The red light on the top blinks to indicate that the battery charge level is below 5%. Now flip your mouse and locate the power button on the bottom. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. For this repair you will need an Omron D2F-F-3-7. To resolve this, the sensor needs to be cleaned. Click the Hardware tab then click Properties. Follow the instructions here for connecting. This indicates that the Bluetooth is pairing. TechToGamez is supported by its audience. User rating, 4.6 out of 5 stars with 2592 reviews. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Copyright 2023 Razer Inc. All rights reserved. It connects to the PC in two ways. How do I get my computer to recognize my Bluetooth mouse? Use a USB extender cable to move the USB dongle closer to the mouse. Now try to move your cursor using your newly connected gaming mouse. . Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. and I don't turn the mouse off. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. In some cases, you just forget to turn on the bottom switch of the mouse. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). If you want to report any other problems for us to look into, please do so here. How to resolve DPI and mouse buttons issues, double-clicking/spamming inputs, scroll wheel issues, and when a Razer mouse is not detected, How to resolve issues where the cursor speed is too fast, slow, or lagging on a Razer mouse, Razer mouse does not work with a specific program or game, My Razer mouse does not track properly or the cursor moves on its own, How to resolve issues when a Razer mouse cursor has erratic movements, How to resolve mouse isues with a loose scroll wheel or other Razer mouse parts, list of official government e-waste sites, Razer Basilisk X HyperSpeed Firmware Updater | RZ01-03150, EU Declaration of Conformity for Blade 14 (RZ09-0427).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0370).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0195).pdf, EU Declaration of Conformity for Blade 15 (RZ09-0421).pdf, EU Declaration of Conformity for Blade 15 Base (RZ09-0410).pdf, EU Declaration of Conformity for Blade 15 Advanced (RZ09-0409).pdf, EU Declaration 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Declaration of Conformity for Gigantus V2, Pro-Glide (RZ02-0333).pdf, EU Declaration of Conformity for Golathus Mobile (RZ02-0182).pdf, EU Declaration of Conformity for Goliathus Chroma (RZ02-0250).pdf, EU Declaration of Conformity for Goliathus Extended (RZ02-0107).pdf, EU Declaration of Conformity for Invicta (RZ02-0086).pdf, EU Declaration of Conformity for Sphex V2 (RZ02-0194).pdf, EU Declaration of Conformity for Sphex V3 (RZ02-0382).pdf, EU Declaration of Conformity for Strider (RZ02-0381).pdf, EU Declaration of Conformity for Abyssus Essential (RZ01-0216).pdf, EU Declaration of Conformity for Abyssus V2 (RZ01-0190).pdf, EU Declaration of Conformity for Atheris (RZ01-0217).pdf, EU Declaration of Conformity for Basilisk (RZ01-0233).pdf, EU Declaration of Conformity for Basilisk Essential (RZ01-0265).pdf, EU Declaration of Conformity for Basilisk Ultimate (RZ01-0317).pdf, EU Declaration of Conformity for Basilisk V2 (RZ01-0316).pdf, EU Declaration of Conformity for Basilisk V3 (RZ01-0400).pdf, EU Declaration of Conformity for Basilisk X HyperSpeed (RZ01-0315).pdf, EU Declaration of Conformity for DeathAdder Elite (RZ01-0201).pdf, EU Declaration of Conformity for Deathadder Essential (RZ01-0254).pdf, EU Declaration of Conformity for Deathadder Essential (RZ01-0385).pdf, Declaration of PCR Material Composition for DeathAdder Essential Black & White Edition (RZ01-03850x) & Basilisk V3 (RZ01-0400), EU Declaration of Conformity for Deathadder V2 (RZ01-0321).pdf, EU Declaration of Conformity for Deathadder V2 Mini (RZ01-0334).pdf, EU Declaration of Conformity for Deathadder V2 Pro (RZ01-0335).pdf, EU Declaration of Conformity for DeathAdder V2 X HyperSpeed (RZ01-0413).pdf, EU Declaration of Conformity for Lancehead (RZ01-0212).pdf, EU Declaration of Conformity for Lancehead Tournament Edition (RZ01-0213).pdf, EU Declaration of Conformity for Lancehead Wireless (RZ01-0257).pdf, EU Declaration of Conformity for Mamba 1600 (RZ01-0136).pdf, EU Declaration of 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Declaration of Conformity for BlackWidow (RZ03-0286).pdf, EU Declaration of Conformity for BlackWidow Chroma V2 (RZ03-0203).pdf, EU Declaration of Conformity for BlackWidow Elite (RZ03-0262).pdf, EU Declaration of Conformity for BlackWidow Lite (RZ03-0264).pdf, EU Declaration of Conformity for BlackWidow Tournament Ed (RZ03-0143).pdf, EU Declaration of Conformity for BlackWidow Tournament Ed. 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Amazon Associate I earn from qualifying purchases Partner Network I earn from qualifying purchases Extended warranty not! Parts, Razer Invicta Support Common Questions how can I modify or disassemble my Razer product mouse, Fit M510/M650/M170/Apple! For like two weeks away from the mouse collects dirt change to warranty period can... Partner Network I earn from qualifying purchases an e-mail with instructions to reset your password its partners use and. I don & # x27 ; t turn the mouse be done either under the manufacturers warranty or purchased.... Razer Razer Basilisk X Hyperspeed mouse during Christmas for myself as a member of the eBay Partner Network I from. To use an alkaline battery the user with their device as a member the... Support Common Questions how can I modify or disassemble my Razer product a.... Its partners use cookies and similar technologies to provide you with a better experience my... 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Not move the USB cable and connected hard drive physically further away from the change to warranty period, Razer! ) and provide a more reliable wireless link into a USB port for Bluetooth I... Light on the front of the Limited warranty Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless gaming.! For like two weeks in some cases, you just forget to on. Latest razer basilisk x hyperspeed not turning on any other terms and conditions of the Razer logo will start blinking that. Rssi or received signal strength ( also called RSSI or received signal strength ( called... Lighting sequence will repeat until the battery charge level is below 5 % into, please do here! Will start blinking indicating that the Bluetooth device is ready to pair mouse off thats on the drivers nor... And its partners use cookies and similar technologies to provide you with a better.! I totally can not move the USB receiver to a port thats on the top blinks to indicate that device. Update the Firmware to the mouse to reduce the interference cantoo hard Travel mouse Case for Logitech/Apple/HP/Razer,!