Long story short Posh told her to send it back and they reimbursed her. How do you get the traffic and the customers? I had the same issue. She did not ask the percentage before buying. Got that? I would love to open my own site and have actually had one before but the marketing was where I couldnt figure out how to spread the word about it. Or at *this* time. My eyes and head ache from being on my phone all day trying to follow, comment, share etcI have 2 young kids. Any sharing or following like poshmark? Hi Sherri. So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. Now I have a lot more control over what Im selling and I dont have to pay Poshmark fees or a 20% commission to anyone. The feature is abused 99% of the time by jealous nitwits who want to close down competition or ignorant fools who think they know authentic goods when they havent the first clue. Also, I guess since she neglected to mention this defect (by simply omitting it) she didnt misstate anything. I do have a question though with you being so successful with the site; It does seem that to be successful on the site you have to sell mostly name brand, so where do ppl find these name brand items for low enough prices to mark them up high enough to make a profit? This article has convinced me there are better options. We know it's tempting to describe your boucle jacket as "Chanel like," "similar to Chanel style" or "inspired by Chanel," but that's actually a violation of trademark law, even if that item . Im working on a competitive app that will do just that and more! Then I get another email the following day saying the reason for return was that the jacket had an odor. So expect questions. Now I am trying to decide which way to go. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. They are to savvy to purchase on Posh!! Yet another reason why I quit. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. I have shipped clothes before and most fits in smaller envelopes sometimes for around $3. Thanks to all for listening and sharing your eye-opening storiesIm sorry for all of us and most certainly will switch to another sales site (or set up my own online store)! Not familiar with Shopify. I totally agree with reason #1, no protection from sellers. NOT GOOD. So it was worth my time investment to do things like measure the bust because sizing varies by brand. There JUST IS NOT A MARKET, unless you want to work for $4 an hour. Thats why God invented Facebook. Ive also had some open cases, 2 favored the buyer and 3 favored me, because as you stated I describe the item great and they still can come up with a lame excuse and say they dont want it. Immediately I knew. Just because I am selling something doesnt mean I want to get 90% less than what I (recently) paid! The set decorator from Mad Men was one of my favorite buyers. Im done for good this time. Starting my own business. These clients I built a trusting relationship with couldnt find me. Then it seems as if only certain people share certain people items. Im hearing more and more similar situations like yours happening on Poshmark. I got it Friday after waiting 9 days for it and the label was cut off. The final reason why is the same too: you've just ended any chance of a favorable outcome. Needless to say Im no longer interested in selling on this site at all. I have blocked that buyer from every being able to view my closet again and in the future (until I decide to close my closet) I will take photos of all items prior to shipping and make sure that the Poshmark shipping label is included in every shot!! I encourage buyers to ask questions. I do see a lot of items noted as sold on Merc or sold on tradsey. And I havent had that happen to me before but that def is pathetic upon their part. I hate when a seller will say an item is beyond damaged notifies fake issues in pics (believe me they do it) and keep my items as she gets her money back and my item for free and I also get reimburst and low and behold find them on Facebook wearing it!! If they try to interact with your listings, they will be notified that they've been blocked. It doesnt take much to get SU status at all. As far as selling support eBay thus far has always back to me up whenever Ive had an issue and Ive had a few issues Poshmark also. She commented on the listing not sure these will fit, but willing to invest my offer. Ive had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). There are the trolls that comment and ask a gazillion questions about an item (most of which have already been answered in the descriptionthe one they couldnt be bothered to read). I think some Poshers such as the one that made that remark to me considers doing that is the same as a sale off Poshmark which absolutely isnt. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Great article!!! Select Block User. Hi; well I am a guy with closet after closet filled of brand-name clothes. Have my own closet now for about 3 weeks, so I am brand-new and havent made a sale yet. Also on her page I noticed she sells replica Louis Vuitton which is against poshmarks guidelines but again theyve done nothing. I have had a bag removed from my closet because someone decided it was fake and reported it . But Poshmark sided with her an thats total crap ! And yes, I do list everything as final sale. I was just wondering where else can I sell my jewelry and get a good traffic. Xo. Most items I have sent tops , pants and shoes are less then 3lbs and normally would cost under $3.00 to send yet the buyer is forced to spend either $6.79 or $ 5.00 unless the seller wants to pay shipping. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. eBay may be the best for that still, if one has a good inventory. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. Try calling Poshmark like I did (650) 262-4771. I just left ebay for the same reason, no seller protection. Took a huggggee break on there. I try to keep off the grid as much as possible. eBay gives you 12. Someone told me how well they were doing and said I should give it a try. Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? Hi. Ive been on Poshmark for awhile and just started selling within the last four or five months. I have to respond because Im a big shopper. But my question is, How did you make the switch? I appreciate your feedback! I just started selling and already I seem to have gotten a fraud situation. Is this new? It just was completely consuming and I found myself buying to sell.. then not selling.. then not getting a return in the investments. Hope that helps! These are men who have found Poshmark and created accounts just so they can ask you to "model" that pair of high heels or that tight dress. They claim that they monitor and block users who dont follow the terms. Obviously not. Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? And comments like this always make me wonder too if they are trying to convince themselves. Its a much more sophisticated app than Poshmark with a higher level of customer service. *Just as an observation, as the use of sharing assistants and AutoBot Share programs increases on this platform, what does sharing mean (as compared to what was PMs original intention)? I have a Shopify shop (still under construction). They give you the impression that EVERY seller on here kills it! Ive had another rate me low because she said the pictures made the bag look bigger. Over the years, Poshmark has gained popularity as one of the world's leading reseller marketplaces. Im not a big active seller on Poshmark by any means but had success with items I posted. Good idea, I was actually going to record opening the box just so there would be some sort of proof. Although its taking some time, I am moving the inventory, and due to Mercaris fees and shipping, Im making more than I ever did on PM and I spend very little time! NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. Postmarks used my redeemable points. In 2-and-a-half months, Borovic has sold 100 items and made a total of $1,202. Once a user is blocked, they will not be able to Like, Comment, Make an Offer, Share or Purchase any of your listings. I came across a whole network of victims within Posh after nearly being scammed by Julie. I just came across your blog & Shopify site. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. What about Mercari? I had a girl give me a terrible rating for shipping time needs improvement. They didnt even answer his question! I wont sell to anyone with no listings. They havent responded to me in months now! I was devestated!!! I have so so many high end items on there without any problems but I think I had just been lucky until now. Two of them never shipped. Sorry! There are a lot of Facebook groups that are dedicated to reporting people who scam and people are very quick to run out and block because sumbody dun sumbody wrong, but it's really . I sent a complaint to poshmark service, but we all know how that goes. When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. Some nice love notes. Not really what I was looking for doing with my time (I actually have a full-time job). I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. Ive been selling on eBay off and on for the last 15 years and its just extra income for me. If you want one necklace, you pay over $6 in shipping costs!! The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. How does the BBB have them at an A with all the complaints people have filed?!! Hello? Theyre returned to me DAMAGED by the buyer- she STOLE the CC logo off the side of the sunglasses (she actually scratched/gouged it out with some sort of tool) and popped out a frame, cracking it. It made me see a VERY ugly side to the community- bc her harassing me seemed to be out of jealousy and anger. When I contacted them they said that the fine print states you cant use free shipping with referral codes. Thanks for any advice! Im having the same issue I sold one thing and sold it cheap disgusted with it. I told him that my ad had clearly stated that it was not brand new and that it was 3/4 full. I reshoot the item before its wrapped, I have photos of the item next to the shipping label, and at every step in which it gets packed up. I document all my listings with REAL photos, measurements (actual measurements) and answer any questions. You are preaching to the choir as I agree with EVERYTHING you said. Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. I think I will check out Tradesey and maybe your idea as well . I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. Lucky for Poshmark. I think its awesome you offer free returns. Also they were sending me emails saying there was someone attempting to log into my poshmark . Any post before that day is free. i agree: i refused to give ebay my bank account or ss number so i quit selling there. Im sorry that happened to you! After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. Just curious if it was zipped up on the photo how someone could claim the zipper didnt work. Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! I never paid attention to the fact that its also a social platform, so my bad. After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? Best of luck. We are such a big trailer town food trailers, etc., that Im looking into a resale clothes trailer!!! I buy on eBay like crazy and have never ever had a problem like this. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. On the web version, go to the closet you want to block. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. I have over 700 on eBay and sell 75 plus items per month. Shes theatening with things like, Ill tell the truth about you What truth? I gave up on Posh selling after 10 days. But after sharing, liking, and following others, there doesnt seem to be much return. I think we should be able to review the buyer. Maybe one day Ill create something of my own. These people never buy anything and it seems their sole purpose for being on Poshmark is to waste your time. If there was any communication with the buyer prior to purchase I also screenshot that and show it. I am feeling the same way. After seeing your post I may check out some other options. So I dont know what I will do with all my stuff, but Ill figure it out. Its ridiculous. Please note Mecari is not free I am fairly new to Poshmark, just a week over a month. I figured out early on to block people with no listings and thousands of followers.number seekers. Posh sided with the buyer and she was authorized to return my rocks. I recently sold a Chloe Marcie Bag and after I sold it, it got shipped to them to authenticate. Then you can state your side, they state theirs and photos are exchanged. Considering another site. With no sharing, following, or any kind of maintenance at all. Uh, I posted FOUR photos of the bag, including one where Im holding it for reference. She has no listings. or can I ask $25 if that what its selling for?/!! A majority are on here to make a few bucks, etc. This is a fascinating article and comments, and now I join this club! I agree with you 100%. Go find one of those and dont lowball a seller who has higher prices. Poshmark has a consumer rating of 1.55 stars from 2,457 reviews indicating that most customers are generally dissatisfied with their purchases. Its finally here! Im not going to bother with texting. Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. I am thinking about leaving Poshmark. I think too few realize this is an option. Poshmark needs to shut down inactive closets and they need to penalize sellers for failing to ship. Hi Christine! My frustration goes both ways, as a buyer and seller. The items were an UA shirt, TWO Victorias Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. Cant afford new stuff like MK bags and such, but would love to get them for below $100. It's a digital marketplace that provides buyers and sellers, or 'Poshers' as they're called, to create a community whereby they can sell brand new or used items. dhampyre Respectfully, may I ask why you cancelled the order today after accepting my offer 3 days ago? I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. Wow! I would like to put my two cents in this!! Thanks. Im looking to compile a list of interested sellers so when the app launches Ill have plenty of sellers. These people are unbelievable. Posh always binds w the buyer usually. Any advice will be helpful! Im considering leaving Poshmark too and Ive only been on the app for one month. Whats really unfortunate about these subreddits is that theres no option for a critical discussion that cuts to the heart of the matter, which is that Poshmark is a really poorly run business. But I like you missed the social aspect, I had regular buyers that I had became friends with. They are well known for not replying to your emails once you get the automatic reply you never hear back from them. Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. I hate to try on clothes, so if I saw something I liked, Id buy it. Step 1, trying to get a tax id number. Oh my goodness. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. Needless to say, Im flabbergasted, disgusted and completely in shock that Poshmark would side with a new buyer/Posher who has 0 listings, no info, etc. My main reasons for abandoning this platform are: 1). Ugh. I have been on posh for 6 mo. The seller has just as much to lose as the buyer. Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. And I run into it often on Posh! As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. Hi, If the buyer doesnt like what they got, they return it to Tradesy and Tradesy resells it, so there is a lot more seller protection there. Being a business owner It wasnt a good decision for them either. If you come to my Closet and start the games i have learned so much on how to steal your buyers i will do it! This is the first and only one Ive came across, thank you for that incite. 3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance but in other cases they have totally back me up. She hasnt even responded. It was great while it lasted. They denied my claim stating it wasnt enough evidence of a fake. It also explains why there are so many listings with unanswered comments, so all of these stories help people like me understand. I use my blog, social media, and Google Ads to drive traffic. No one deserves that and its completely inexcusable, and I hope you reported them and they get removed. I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. Currently using Poshmark, but it needs so much improvement and yes, I put so much effort into packaging my items making sure each is clean and free of pilling, etc., wrapping in pretty paper, sending thank you notes, including little cosmetic samples and chocolates, etc, etc. Yes I left poor feedback. In my second purchase attempt, I followed up when the item was not shipped although two weeks had passed. For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return. I am not interested in running a garage sale on line. I am trying to decide if I should block her from buying any future items from me. I tell people to look on line to see if they can buy the BRAND NWT top Im selling that is currently in stores and in style for less? I really like your blog BTW! Little room for any questions. I was waiting for proceeds from a sale that went to the wrong bank account. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. Oh, and all those sales of counterfeits amount to sales growth and the 20% fee on each of those sales adds up increased revenue. Thank you . Did you have pay a ton of money on SEO? Ever wonder why theres no seller protection on PoshMark? I had a very expensive new with tags flawless dress come back to me with obvious cat hairs on it and snags. I get a lot of traffic to my ShopStylaphile site through my blog, Pinterest, Facebook and Instagram accounts. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. Everything youve said is 100% true!!!! When the buyer received the item, they opened a case and claimed that there was loose stitching. : 1 ) claim is it bad to block someone on poshmark zipper didnt work as the buyer prior to I! Is to waste your time to remove the review as they were and... Crooked and one-sided rating system, and following others, there doesnt seem to be out of luck Ill plenty... Be some sort of proof zipper didnt work and snags as the.. Something doesnt mean I want to get them for below $ 100 my time ( I actually have a shop! Shipping costs!!!!!!!!!!!!!!!!! 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