Gamestop would not be the ones to reimburse the funds on the fraud. I asked how I can reverse it because I wanted this deal I was told to bad there is nothing we can do for you, and I would have to order the product at normal price now. Purchase Date: 06/13/2022 but i had three games one brand new never even been played i just didnt want it i brought that which i payed 60$ for and the other to that would still be worth 30$ easy. I had to get 2 of them because I really love to shop this kind of things, good experience! Jim Motes is CISO and Vice President at GameStop. Jim's responsibilities at GameStop include global information security strategy, operations and governance. It boasts about 4,575 stores in the US, Australia, Canada, and Europe. But when his attempt to save his family inadvertently alters the future, Barry becomes trapped in a reality in which General Zod has returned, threatening annihilation, and there are no Super Heroes to turn to. It was on the top shelf so I ask for help with getting it down. I've even asked them to just issue me the reward and deduct the points through their customer service email but they refuse, just proving that they are doing this deliberately to save money. I ask what that had to do with it and he told me anything on the top shelf you couldnt go by the price. They would be sending a replacement card to us in the mail by September 9th. Call Headquarters on (405) 225-5000. and no talked they said they would give me a call back. Not only was my package late (it was meant to arrive on Thursday 12/1 and didn't arrive until Monday 12/5), but you did not even give me my full order! !Or my next step is to call the BBB. Why would a third party vendor be responsible for the fraud investigation? GameStop operates over 5,800 stores across 14 countries. they didn't check stores around me to see if they had any. How do I contact Investor Relations/Shareholder Relations by phone or mail? That refuses to return her phone calls and has stated that he has called corporate and nothing has been period..she is moving ahead with legal process next.. this is the reason why good people turn for the worst because bad companies as this one this is coming from memphis , Tn .. krama will work its best for this I promise you.. FROM CHICAGO: I SPOKE TO GAMESTOP CORPORATE HEADQUARTER SUPERVISOR CONCERNING MY PROMBLEMS AT ONE OF THE GAMESTOPS STORES IN CHICAGO, AND I BECAME THE PROBLEMS, In addition, this brand was selected for an expanded e-commerce web site, thegamestop.com (later shortened to gamestop.com). 80% off controllers, games & consoles with today's special offers. Apple Valley, CA 92308 and was informed that it doesn't work and they tried repeatedly as I have also tried and all we got was a error message each time. Use this comments board to leave complaints and reviews about GameStop. GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics Phone number to dial 817-424-2000 Call-back available NO Message & get attention NO Call picked up by a real person YES Department you're calling Corporate Offices Call center hours Mon-Fri 9am-5pm, Sat 10am-3pm EST Best time to dial 10:45am we stormed out of the store. I reached out to them multiple times because I went out of town for a very important work meeting. For immediate assistance, please call Gamestop at (800)883-8895. Call Us: Hong Kong: 800 901 216; Australia: 0011 8000 322 8482; China: 400 991 1174; India: 000 800 440 1938; Indonesia: 001 803 065072 i was looking for GameStop HQ address when i stumbled along this place. How many stores does GameStop operate, under what names? I was a very good customer, but will never shop here again. I called the store in Madison and asked them who was the CEO; they did not know who is the CEO for Gamestop and could not give me a number for that office. This is upsetting to me because I paid for it and when gamestop failed on their part of it I was told to bad. They told me to call the police and report a missing package. Check the GameStop website prior to deciding to contact its customer service department, and see if you can find the answers you need that way. Scoundrels like this need put out of business. Well start sending you the news you need delivered straight to you. This is ridiculous! Follow the instructions they provide to solve the matter at hand. GameStop is constantly exploring new products and experiences for our customers in each of the 14 countries in which we operate. Then try to contact customer service and it just doesn't exist. Write A Review For Gamestop Corp Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. Browse 50 GameStop coupon & promo codes for 2023 in one place: 60% off GameStop sitewide. You guys need to stop the GOOD OL' BOY system when promoting your employees.Ive been shopping at gamestop since it was EB Games and Ive noticed that people who have been working in a position in the stores I goto for 1 or 2 months get promoted because of who they know and the others who have been there for 6 months or longer (years) and know the job in and out get over looked and left in the dust, either because they dont play on line with the District Manager or they werent from a particular store or trained by a particular person. Reaching the companys support reps usually takes a bit of time. There are too many glaring red flags for a company like GameStop to not thoroughly investigate this matter. Thank you, you have successfully subscribed to our newsletter! Career Listings. NOTHING! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Compensation & benefits. Upvote Downvote. I want either a refund or the rest of my order to be fulfilled in a timely matter. Management. 2.7. Some lady threatened to call the "Attorney General" on me because her Husband traded in their sons Xbox without asking. I purchased a ps3 bundle from the plant city florida location for my childs birthday. I shouldn't have to purchase an extended warranty to exchange an unopened order! But of course its all about the bottom line (profit) than it is about your employees, remember its your employees that make your company,they are your "FACE" to the public. If you have general questions or concerns, please contact Domino's customer support team. We left the store, and when we got home, could not find the card. I have no problem helping someone out but when they demand that's a different story. we typed in our address and he said that he was sorry. When I went to game stop after speaking to the manager he refused and gave no solution to give me store credit after sales clerk gave me wrong info or did not tell me it was in returnable .Supervisor was not very nice or helpful I will not buy from this store with him there also told his manager I was difficult. Post purchase - "thank you - Anything else I can do and have a great day" Seriously? Our content is intended to be used for general information purposes only. The site, launched in July 1999, initially offered 1,000 game and game accessory products, as well as content such as game reviews. She previously held the role on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer. Heres a table with a couple other amazing DoNotPay features that will help improve your quality of life: We have helped over 300,000 people with their problems. Type in the name of the company you want to call. We were then told that we had to contact the Casey's store that we bought the gift card from and that they would have to be the ones to investigate and reimburse for the fraud. The purpose of this site is supply you with their phone number and address as well as share your thoughts about GameStop. Desired outcome: Note: This is not to be used to contact Gamestop Corp Corporate Offices nor is this site affiliated with them in any way. It's now more than a week later and I haven't gotten the refund, a confirmation I will be getting a refund, and my latest inquiry to customer service has not been answered. "GameStop has and will always be committed to delivering an amazing end-to-end customer experience, which we deliver through over 40,000 passionate store associates and leaders worldwide and some of the best exclusive product offerings in the video game and pop culture arenas. Upvote Downvote. But you will get to play whatever you want if you have arrived at their store at the correct time. Worlds collide in The Flash when Barry uses his superpowers to travel back in time in order to change the events of the past. Since most people dont like dealing with customer support and waiting by the phone forever for someone to answer their call, we offer an alternative option. He presently leads the Internet and Consumer team at Volition Capital, focusing on disruptive companies in e-commerce, internet services, consumer brands, and digital media and gaming. 244 Email receipt is on the bottom. Explore reviews by category. About. On 2/19/23 my son went into a different game Stop Store to get a different game because he didn't like the game I purchased. Own up to your mistake and refund the customer. Thats how it is. get me my preordered game and compansate me for your mistake. The Board of Directors is committed to serving as a prudent fiduciary and overseeing management. I ordered an Xbox Nov. 25, I never received the item. 8/29/2022: Called back to check on an update. A combination of increasing digital sales and stores like Walmart and Amazon aggressively lowering their prices on new video games has seen a drop in consumer interest in the 36-year-old video game-focused retail chain. Because for some reason people just tear open things as soon as they leave the store and wind up with two open copies instead of being patient. Such problems can be resolved by contacting GameStop customer service, and were here to help you reach the companys support agents with ease. * Customer Support Team Feb 25. Since then I have been given the runaround by fedex, GameStop and my credit card co. Each saying the other company was responsible. As he was pealing the sticker off of it he said, "Sorry. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person. This complaint was posted by a verified customer. I feel let down and mislead. Ok - can we buy that game. On November 23rd 2022 I ordered what I thought was the Xbox S(pre-owned) my son wanted, I unknowingly purchased the wrong one (purchased Xbox One S instead of Xbox series S). Talked they said they would be sending a replacement card to US in the US, Australia Canada! 4,575 stores in the US, Australia, Canada, and were to... Were here to help you reach the companys support reps usually takes a bit of time coupon & amp promo... Check on an interim basis in 2021 and most recently served as GameStops Chief Accounting Officer as a prudent and. And Vice President at GameStop GameStop and my credit card co. each saying the other company was responsible the.... Off of it he said, `` sorry Corporation, Inc Corporate.! Not find the card off of it i was told to bad to this... To get 2 of them because i really love to shop this kind of things, good experience and! 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